ADR bodies ADR bodies

ADR bodies deal with disputes between consumers and traders related to obligations arising from concluded, including online, contracts for the sale or provision of services.

Alternative Dispute Resolution (ADR) is another method of resolving consumer disputes that aims to save time, money and preserve the relationship between the parties.

In case of a disputed case, you can contact us at: contact@bulgarika.bg.

If the case cannot be resolved by mutual consent, you can contact the relevant ADR bodies: the ADR platform or the Consumer Protection Commission www.kzp.bg.